Best Buy Just Recalled 280,000+ Air Fryers Due to Fire and Burn Hazards

Updated: Mar. 14, 2024

This Best Buy air fryer recall affects products sold between November 2021 and November 2023.

Roughly two-thirds of us have an air fryer on the counter at home. It circulates hot air around food to crisp it up, which is super convenient—when it works. But like all appliances, air fryers can malfunction. If your air fryer happens to be a certain model from Best Buy, you may have an appliance that overheats, melts or—yikes—even catches on fire.

That’s the reason for this Best Buy air fryer recall.

Why did Best Buy issue the recall?

The Insignia air fryers can overheat, causing the handles to melt or break, posing fire and burn hazards. The Insignia air fryer ovens can overheat and the glass on the door can shatter, posing fire, burn and laceration hazards.

So far, Best Buy has received 24 reports about overheating, melting or glass shattering, including six reports of air fryers catching on fire.

How do I know if I have a recalled product?

Best Buy’s air fryer recall involves 187,400 Insignia Air Fryers and Insignia Air Fryer Ovens sold in the U.S., plus 99,900 air fryers sold in Canada. The products were all sold between November 2021 and November 2023.

In the U.S., affected model numbers are:

  • NS-AF34D2
  • NS-AF5DSS2
  • NS-AF5MSS2
  • NS-AF8DBD2
  • NS-AF10DBK2
  • NS-AF10DSS2

The brand name INSIGNIA will be on the top or front of the unit. Look for a product rating label on the underside of your air fryer to find the model number. The air fryers and air fryer ovens have plastic or plastic and stainless steel bodies in black and stainless steel finishes.

What should I do next?

If you have a product that’s part of this Best Buy air fryer recall, stop using it ASAP. Then, register at Best Buy’s recall site to arrange a return through a pre-paid shipping box. (Don’t return your air fryer directly to a Best Buy store—you won’t get a refund that way.) You’ll have to submit photos of the recalled air fryer and the model number.

Expect to receive a refund in the form of a check (if you have a receipt) or a Best Buy store credit (if you don’t have a receipt). Looking for a replacement? Taste of Home‘s Test Kitchen found the best air fryer for your cooking style.