8 Polite Habits McDonald’s Employees Secretly Dislike

Updated: Aug. 06, 2020

Here's a closer look at the friendly things that McDonald's employees wish we'd all stop doing.

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MIAMI, FL - JUNE 19: A customer carries a tray of food at McDonald's June 19, 2003 in Miami, Florida. News reports say that In response to warnings that use of antibiotics on U.S. farms is making the drugs less effective for treating people, the fast-food chain is directing some meat suppliers to stop using antibiotic growth promoters altogether and encouraging others to cut back. (Photo by Joe Raedle/Getty Images)
Joe Raedle/Getty Images

Not Being Specific with Your Order

No one wants to be the customer who demands overcomplicated orders. But when you’re not specific enough, it slows down the line as the cashier asks for clarification. For example, even a simple Happy Meal has three different entree options and choices for different sides and drinks!

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"Krakow, Poland - June 8th, 2012: Mother with two kids having a lunch in McDonald's, in the outdoor part of the restaurant. 3 years old blonde girl in the foreground, looking back and keeping a nugget in her mouth. Mother sitting on her left. 8 years old boy sitting opposite. Happy Meal box, some French fries, blue tray, milk shake, and a box with Cappy juice on the table.
Madzia71/Getty Images

Asking Your Child to Order

You may think it’s cute to let your kiddo shyly order a Happy Meal at the counter. The truth is, McDonald’s employees are not as charmed as you think. It’s tough to hear or understand what your child is saying, and while they clarify, other customers are waiting.

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REDWOOD CITY, CA - JULY 29: Josephine Hernandez hands a tray of drinks to a drive thru customer at a McDonald's restaurant July 29, 2003 in Redwood City, California. McDonald's Corporation today reported record second quarter and first half U.S. sales spurred by enthusiasm for its new food offerings and improvement in food taste and service initiatives. Despite the significantly stronger U.S. sales, McDonald?s global profits fell 5 percent as sales in its restaurants in Europe and Asia remained flat.(Photo by Justin Sullivan/Getty Images)
Justin Sullivan/Getty Images

Ordering Too Many Meals at the Drive-Thru

The drive-thru line is meant for quick orders. It’s all about efficiency and speed! It may seem harmless to order 10 meals for the baseball team; however, this slows everything down. Instead, save the big orders for inside the restaurant.

See what McDonald’s employees won’t tell you.

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CAPE TOWN, SOUTH AFRICA - FEBRUARY 01: General view of the scene of the alleged incident, a McDonalds drive-through, opposite the Cape Town World Cup Stadium on the day when Lady Amelia Spencer was due to appear on charges for common assault on February 1, 2011 in Cape Town, South Africa. The 18-year-old daughter of Earl Spencer was involved in a row that errupted in a McDonald's drive-through, not far from her home in Cape Town in the early hours of December 22, 2010. Today however she was not seen arriving or leaving the court and it is thought that this was due to avoid the media. (Photo by Michelly Rall/WireImage)
Michelly Rall/Getty Images

Talking First in the Drive-Thru

There’s nothing wrong with a friendly “Hello!” at the drive-thru—but wait for the McDonald’s employee to greet you first. The drive-thru has a sensor in the ground under your car to alert the worker when you pull up. If they haven’t said anything, it’s probably because they’re busy finishing up a previous order.

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A McDonald's customer tucks into his Big Mac, oblivious to the new trendy coffee bar style ambience and design at the Cannon Street branch of McDonalds in the City of London. This is one of the flagship branches for this new design as the corporation takes on the process of 're-imaging' the fast food chain. This redesign, with new colours: khaki, lime, orange and russet, in a vibrant mixture of geometrics, lines and swooshes has been created for McDonald's by French Designer, Philippe Avanzi. It includes comfortable easy-chairs and stools, drop down lighting and in total, a whole new feel. This is part of a new global strategy to give McDonalds branches in different countries a uniquely local character, both in terms of the decor and some of the food served. The menu has even seen the introduction of sustainably grown coffee, organic milk etc. (Photo by Gideon Mendel/Corbis via Getty Images)
Gideon Mendel/Getty Images

Asking for Your “Usual”

If you’re a frequent customer at your local McDonald’s, there’s a friendliness to asking for “the usual.” Some employees might know your favorite meal; but others will not, so don’t assume everyone knows what your regular order is.

Here’s what McDonald’s looked like when it first opened.

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TAOS, NEW MEXICO - MAY 15, 2019: Money in a tip jar in a Taos, New Mexico, coffee shop includes a two dollar bill. (Photo by Robert Alexander/Getty Images)
Robert Alexander/Getty Images

Leaving a Tip for Your Cashier

In most restaurants, it’s important to leave a tip. Unfortunately, this can be complicated at McDonald’s. According to their website, tips are not accepted as McDonald’s restaurants. Instead, show your appreciation with a friendly thank you or tell the manager how happy you are with the service.

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MdDonald's workers, dressed in their new more stylish uniforms take orders from customers at the new trendy coffee bar style ambience and design at the Cannon Street branch of McDonalds in the City of London. This is one of the flagship branches for this new design as the corporation takes on the process of 're-imaging' the fast food chain. This redesign, with new colours: khaki, lime, orange and russet, in a vibrant mixture of geometrics, lines and swooshes has been created for McDonald's by French Designer, Philippe Avanzi. It includes comfortable easy-chairs and stools, drop down lighting and in total, a whole new feel. This is part of a new global strategy to give McDonalds branches in different countries a uniquely local character, both in terms of the decor and some of the food served. (Photo by Gideon Mendel/Corbis via Getty Images)
Gideon Mendel/Getty Images

Asking for Order Suggestions

McDonald’s employees are usually in a hurry to move the line along as quickly as possible. Wandering up to the counter and asking, “What’s good here?” may seem pretty harmless, but you’re slowing down the line and frustrating the cashier. Decide what you want before standing in line. (It helps to know the most popular items on the McDonald’s menu.)

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Generic shots of a Chicken Nugget Happy Meal from a McDonalds restaurant. PRESS ASSOCIATION Photo. Picture date: Monday November5, 2007. See PA Story. Photo credit should read: Steve Parsons/PA Wire (Photo by Steve Parsons - PA Images/PA Images via Getty Images)
Steve Parsons - PA Images/Getty Images

Going Back for Condiments

A lot of customers don’t see the harm in asking for condiments after they’ve already received their meal. But employees would prefer you to order your condiments (like sauces for your Chicken McNuggets) with the meal. This avoids you having to go back up to the counter and interrupting the workflow.