9 Kitchen Brands with the Best Warranties
Outfit your kitchen with the very best. Invest in these nine brands offering free replacements, lifetime warranties and top-notch customer service.
The kitchen supplies with which you outfit your kitchen should be more than a flash in the pan, so to speak. (Here are the items our Test Kitchen can’t get enough of.) So it’s wise to consider not only a durability but whether the brand you’re considering offers good customer service. And it doesn’t get much better than “lifetime warranty,” now does it? These kitchen brands all offer lifetime warranties in the name of good customer service.
However you obtain cutlery from knife-maker Cutco—whether as something you buy for yourself, something you get as a gift or something you’re lucky enough to have been handed down from granny—good customer service is part of the package. Cutco’s “forever guarantee” extends even to knives given as gifts or hand-me-downs. “Cutco is for generations,” the web site states. Get started with Cutco’s classic paring knife.
As much as we’d love to get Cutco’s handed down, find out why other heirlooms might be hard to pass on.
Le Creuset may be hard to pronounce (here’s how to do it right), but once you’ve got they’re cookware, you’ve got good customer service for life. Just be sure to treat your cookware right because Le Creuset’s warranty covers only defects in material and workmanship (and not ordinary wear and tear). “We want you to get the very best from your Le Creuset® products, so please contact us if you need help or advice on using your cookware,” the company advises. They also provide guidelines here.
Wüsthof offers a lifetime warranty for defects in workmanship and materials for all its knives. Like Le Creuset’s warranty, this warranty won’t cover your misuse of the merchandise (as indicated by broken blades, melted handles and bent tips). So to make use of the truly good customer service offered by Wüsthof, you’ll need to use your cutlery appropriately, but luckily, the company offers these tips for doing so.
Like Cutco, Esee is another cutlery brand whose lifetime warranty extends to everyone who ever owns a piece of its branded cutlery…ever. It’s called a “No Questions Asked” warranty, and it includes damage due to breakage, but not due to rust or other normal wear and tear.
Taking good customer service another level higher, Chicago Cutlery knife products (does not include cutting boards) come with a lifetime warranty with regard to defects in material and workmanship under normal household use. Any piece found to be defective will be repaired or replaced at no charge with the same item or an item of equal or greater value. Check out this knife block if you’re looking to upgrade to Chicago Cutlery knives.
Big Green Egg
This one’s for all the barbecue aficionados. Big Green Egg’s distinctive-looking outdoor grill carries a lifetime warranty on materials and workmanship for its ceramic components (including dome, base, damper top, fire box and fire ring) to the original purchaser or owner who has purchased the product from an authorized dealer and has registered their warranty as instructed.
Don’t miss these 15 delectable barbecue sauce recipes for your next grillout.
Tupperware offers a lifetime warranty against chipping, cracking, warping or peeling for any of its products under normal, domestic use (stains, melting, scratches and other damages caused by misuse of the plastic containers are not included).
Many of Calphalon’s cookware products are covered by a lifetime warranty, pursuant to which they’ll replace any item found defective in material or workmanship when put to normal household use and cared for according to instructions. The warranty excludes damage from misuse or abuse, such as improper cleaning, neglect, accident, alteration, fire, theft, or use in a commercial establishment.
From date of purchase, All-Clad offers a lifetime warranty for its cookware, pursuant to which they company will repair or replace any item found defective in material, construction or workmanship under normal use and following care instructions.
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