An Open Letter to Casual Dining Restaurant Managers from a Foodie Mom
I want to love your restaurant, so I have some friendly advice if you want me to keep coming back.
Dear restaurant managers,
Hi. I might have had dinner at your restaurant last night. Do you remember seeing me? I’m a middle-aged mom, married, with two young kids. I want to love your restaurant (and not just make restaurant copycat recipes at home), but I’ve been pretty shocked by what I saw and irritated by what your servers did. I used to wait tables in high school and college and I currently work in the food industry, so know that I’ve been there. I hope you’ll see this unsolicited advice as more than just complaints from a frustrated mom.
Inspired by: Panera Bread Broccoli Cheddar Soup
This creamy, cheesy broccoli soup tastes just like the one served at Panera Bread! My family requests it all the time. You can even make your own homemade bread bowls with the recipe on my blog, Yammie's Noshery. —Rachel Preus, Marshall, Michigan Next, check out these delicious copycat Chinese takeout recipes.Inspired by: Panda Express Orange Chicken
We enjoy these tangy nuggets so many ways—over noodles or rice, in sandwiches, even on top of lettuce and cabbage. —Darlene Brenden, Salem, OregonInspired by: TGI Fridays Loaded Potato Skins
Wondering how to make potato skins taste great? I top my restaurant-worthy loaded potato skins with cheese, bacon and a dollop of sour cream. Have them at lunch, snack time or cocktail hour. —Trish Perrin, Keizer, OregonInspired by: KFC The Original Recipe
If you've wanted to learn how to make crispy fried chicken, this is the recipe for you. Always a picnic favorite, this deep fried chicken recipe is delicious either hot or cold. Kids call it my Kentucky Fried Chicken! —Jeanne Schnitzler, Lima, MontanaInspired by: Chipotle Barbacoa
My husband adores this barbacoa, which is beef roast simmered in lime juice, chipotle and cumin. He would eat it one a week if I would make it that often! We have it over rice with cilantro and a spritz of lime. —Aundrea McCormick, Denver, ColoradoInspired by: McDonald's Big Mac
I was planning to grill burgers, and then it dawned on me: How about a Big Mac salad? The original recipe doesn't call for a tomato, but it's awesome here. —Pam Jefferies, Cantrall, IllinoisInspired by: California Pizza Kitchen Thai Chicken Pizza
Contributor Gigi Miller, from Stoughton, Wisconsin, provided a fabulous recipe for sweet and saucy chicken thighs that she serves with rice. We took it a step further, and used the chicken and sauce to make this restaurant-inspired Thai pizza. —Taste of Home Test KitchenInspired by: Olive Garden Chicken & Gnocchi Soup
I tasted a similar soup at Olive Garden and wanted to see if I could re-create it myself at home. Here's the delicious result! It's wonderful on a cool evening. —Jaclynn Robinson, Shingletown, CaliforniaInspired by: Starbucks Very Berry Coffee Cake
This tasty, wholesome coffee cake is loaded with fresh berries. It's perfect for those with a sweet tooth. —Heather O'Neill, Troy, OhioInspired by: Applebee's Garlic Mashed Potatoes
These creamy garlic mashed potatoes are so good, you can serve them plain—no butter or gravy is needed. This is one of our favorite red potato recipes. —Valerie Mitchell, Olathe, KansasInspired by: The Cheesecake Factory Ultimate Red Velvet Cake Cheesecake
I love both red velvet cake and cheesecake. So why not combine them into one stunning red velvet cheesecake recipe? It's best when served chilled, right out of the fridge. —Melissa Gaines, Knoxville, TennesseeInspired by: Orange Julius Original
I love to treat overnight guests to this creamy orange frappe. Just blitz a few basic ingredients in your blender and enjoy. —Joyce Mummau, Mount Airy, MarylandInspired by: Panera Bread Lemon Chicken Orzo Soup
Years ago, I fell hard for a lemony Greek soup at Panera Bread. It was just a special back then, and I re-created it at home so we could eat it whenever a craving hit! —Kristin Cherry, Bothell, WashingtonInspired by: Noodles & Company Wisconsin Mac & Cheese
I like to serve this mac & cheese with a salad and crusty bread. It's a satisfying meal that feels upscale, but will fit just about any budget. And because the Gorgonzola is so mild in this dish, even the kiddos will go for it. —Charlotte Giltner, Mesa, ArizonaInspired by: Olive Garden Pasta e Fagioli
Here's an Italian favorite made easier by using prepared spaghetti sauce and canned broth for the flavorful base. —Cindy Garland, Limestone, TennesseeInspired by: McDonald's Chicken McNuggets
My 3-year-old is going through a stage where he'll eat only chicken nuggets and French fries. I like to make these golden nuggets for him so I know what he's eating. They're so good, we like them, too! —Amanda Livesay, Mobile, AlabamaInspired by: Chipotle Cilantro-Lime Rice
My family's favorite Mexican restaurant serves a similar rice as a side dish. I threw this together one night when I was making fajitas, and everyone loved it! It's such an easy side dish and pairs well with kabobs on the grill, too. —Robin Baskette, Lexington, KentuckyInspired by: Red Lobster Cheddar Bay Biscuits
My biscuits won the prize for best quick bread at my county fair. One of the judges liked them so much, she asked for the recipe! These buttery, savory biscuits go with just about anything. —Gloria Jarrett, Loveland, OhioInspired by: Cracker Barrel Chicken Fried Chicken
Here's a lightened-up take on classic southern comfort food. This chicken gravy recipe has been a hit at our house since the first time we tried it! —Ruth Helmuth, Abbeville, South CarolinaInspired by: Portillo's Chocolate Cake
Years ago, I drove 4-1/2 hours to a cake contest, holding my entry on my lap the whole way. But it paid off. One bite and you'll see why this velvety beauty was named the best chocolate cake recipe won first prize. —Sandra Johnson, Tioga, PennsylvaniaInspired by: Dunkin' Iced Coffee with Mocha Flavor Swirl
When my sister introduced me to iced coffee, I didn't think I'd like it. Not only did I like it, I decided I could learn how to make an iced coffee recipe of my own. My fast-to-fix version is a refreshing alternative to hot java. —Jenny Reece, Lowry, MinnesotaInspired by: Country Kitchen Farm Skillet
I added a little color and flavor to an ordinary scrambled eggs recipe with some green pepper, onion and red potatoes. —Joyce Platfoot, Wapakoneta, OhioInspired by: Bakers Square Custard Pie
This recipe came from the best cook in West Virginia—my mother! I just added a little to her ingredients. I'm a widow, and my grown children live in another state. So mostly I make my custard pie for church and club functions. It's the most different pie of all the ones in my collection.Inspired by: Wendy's Chili
This hearty slow cooker chili can cook for up to 10 hours on low in the slow cooker. It's so good to come home to its wonderful aroma after a long day away. —Sue Call, Beech Grove, IndianaInspired by: The Cheesecake Factory Original Cheesecake
This easy cheesecake recipe has been a family favorite for almost 20 years. It's fluffy, delicate and absolutely delicious. I've shared it at many gatherings over the years and have even started baking it for our friends instead of Christmas cookies. —Esther Wappner, Mansfield, OhioInspired by: Country Kitchen Old Fashioned Apple Crisp
I live in apple country, and a delicious crisp is one good way to use them that doesn't take a lot of time. —Gertrude Bartnick, Portage, WisconsinInspired by: SONIC Corn Dog
One of the best parts of the many fairs and festivals in Indiana is the corn dogs! My family loves corn dogs, so I fix them fairly often at home. —Sally Denney, Warsaw, IndianaInspired by: Red Lobster New England Clam Chowder
I ran across this recipe in one of my antique cookbooks. It's a timeless classic I like to prepare for friends and family throughout the year, but especially during the holidays. —Betty Ann Morgan, Upper Marlboro, MarylandInspired by: McDonald's Quarter Pounder with Cheese
Go on a burger road trip in your own backyard. Grill the patties and load them sky-high. Peanut butter and bacon make them Southern style; coleslaw and tomatoes, a Northern version. —Susan Mahaney, New Hartford, New YorkInspired by: Boston Market Meat Loaf
Mom made the best meatloaf, and now I do, too. When I first met my husband, he didn't care for homemade meatloaf, but this won him over. —Michelle Beran, Claflin, KansasInspired by: Cracker Barrel Roast Beef
This well-seasoned roast is Mom’s specialty. Everyone loves slices of the fork-tender roast beef and its savory gravy, and people always ask what her secret ingredients are. Now you have the delicious recipe for our favorite dish! —Linda Gaido, New Brighton, PennsylvaniaInspired by: PF Chang's House-Made Chicken Egg Rolls
These egg rolls are low in fat but the crispiness from baking will fool you into thinking they were fried! —Barbara Lierman, Lyons, NebraskaInspired by: California Pizza Kitchen Pepperoni Pizza
I've spent years trying to come up with the perfect pizza crust and sauce, and they're paired up in this recipe. I fix this crispy, savory pizza for my family often, and it really satisfies my husband and sons. —Susan Lindahl, Alford, FloridaInspired by: Chili's Chicken Fajitas
This flavorful recipe is definitely on my weeknight dinner rotation. The chicken fajita marinade in these popular wraps is mouthwatering. They go together in a snap and always get raves! —Julie Sterchi, Campbellsville, KentuckyInspired by: Rock Bottom Carrot Cake
A pleasingly moist cake, this treat is the one I requested that my mom make each year for my birthday. It's dotted with sweet carrots and a hint of cinnamon. The fluffy buttery frosting is scrumptious with chopped walnuts stirred in. One piece of this homemade carrot cake is never enough—better than all the other carrot cakes recipes I've tried!—Kim Orr, West Grove, PennsylvaniaInspired by: Popeyes Biscuits
The recipe for these four-ingredient biscuits has been handed down for many generations. —Fran Thompson, Tarboro, North CarolinaInspired by: Red Robin Chili Chili Cheeseburger
Big, bold chili and french-fried onions are a fun alternative to the classic burger fixings of ketchup and mustard. The patties are easy to assemble, making this a great weeknight sandwich. —Sue Ross, Casa Grande, ArizonaInspired by: Rock Bottom Ball Park Pretzels
My husband and our friends and family love these soft, chewy pretzels. Let the bread machine mix the dough, then all you have to do is shape and bake these fun snacks. —Sherry Peterson, Fort Collins, ColoradoInspired by: Applebee's Maple Butter Blondie
Ever since I tried the maple blondie at Applebee's, I've been determined to figure out the recipe. I tried several variations until I came up with this one, and it's become one of our family favorites. —Pat Parker, Chester, South CarolinaInspired by: Panera Bread Bear Claw
This bear claw pastry recipe is absolutely melt-in-your-mouth delicious! It's impossible to resist the delicate dough, rich almond filling and pretty fanned tops sprinkled with sugar and almonds. I made yummy treats like this when I worked in a bakery years ago. —Aneta Kish, La Crosse, WisconsinInspired by: Portillo's Chili Cheese Dog
These deluxe chili dogs are a surefire hit at family functions and tailgates. Adults and children alike love the cheesy chili sauce, and the toppings are fun! —Marion Lowery, Medford, OregonInspired by: McCalister's Deli Spud Olé
This is a stuffed potato with a twist. Teenagers like the flavor the green chiles and cheese add.Inspired by: Boston Market Mac & Cheese
Our stovetop macaroni and cheese is extra special, thanks to the buttery crumb topping. —Taste of Home Test KitchenInspired by: Maggiano's Jumbo Lump Crab Cakes
Ready-to-go crabmeat makes these delicate patties easier than other crab cake recipes. You can also form the crab mixture into four thick patties instead of eight crab cakes. —Charlene Spelock, Apollo, PennsylvaniaInspired by: Culver's Vanilla Custard
I think my most memorable summertime dessert for get-togethers has always been homemade ice cream. This recipe is so rich and creamy and the perfect indulgence on a hot summer afternoon. —Martha Self, Montgomery, TexasInspired by: Shake Shack Cheese Fries
I came up with this recipe after my daughter had cheese fries at a restaurant and couldn't stop talking about them. She loves that I can fix them so quickly at home. Plus, the frozen fry packets can be refrigerated and reheated. —Melissa Tatum, Greensboro, North CarolinaInspired by: The Cheesecake Factory Reese’s Peanut Butter Chocolate Cake Cheesecake
I said I'd bring dessert to a holiday party and tried this recipe. I'm sure you'll agree it tastes as luscious as it looks! —Dawn Lowenstein, Hatboro, PennsylvaniaInspired by: Red Lobster Garlic Shrimp Scampi
This shrimp scampi recipe looks elegant enough to serve to company, but it’s easy to prepare. The bright flavors of lemon and herbs enhance the shrimp. Serve it over pasta and wait for the compliments. —Lori Packer, Omaha, NebraskaInspired by: Texas Roadhouse Fried Catfish
Mississippi is the nation's largest producer of farm-raised catfish. My family loves this dish, and asks for it often. One reason I like it is it's so simple to prepare. —W.D. Baker, Starkville, MississippiInspired by: Noodles & Company Pesto Cavatappi
Prepared sauce accents this warm chicken pesto pasta. Keep pesto in the freezer for the next time you have leftover chicken. —Taste of Home Test KitchenInspired by: Buffalo Wild Wings Bourbon Honey Mustard Wings
For a change from spicy Buffalo sauce, try these sweet and sticky wings. There's a good chance they'll become your new favorite! —Susan Seymour, Valatie, New YorkInspired by: Noodles & Company Penne Rosa
I reworked this recipe from an original that called for vodka and heavy whipping cream. My friends and family had a hard time believing a sauce this rich, flavorful and creamy could be light. —Margaret Wilson, Hemet, CaliforniaInspired by: McCalister's Deli Harvest Chicken Salad
These sandwiches are easy to pull together when you need something fun and taste-worthy in a flash. I make them often for occasions like brunches, church youth meetings and impromptu family gatherings. —Cheryl Sigler, Louisville, OhioInspired by: Panda Express Chicken Potsticker
Chicken and mushrooms make up the filling in these pot stickers, a traditional Chinese dumpling. Greasing the steamer rack makes it easier to remove them once they're steamed. —Jacquelynne Stine, Las Vegas, NevadaInspired by: Hard Rock Café Cheesecake made with Oreo® Cookie Pieces
I used to think cheesecake sounded intimidating, but since I started making them I can’t stop! This simple but special cookie-topped version will make your family feel fussed over. —Rose Yoder, Middlebury, IndianaInspired by: The Cheesecake Factory Spicy Cashew Chicken
There are lots of recipes for cashew chicken, but my family thinks this one stands alone. We love the flavor from the fresh ginger and the crunch of the cashews. Another plus is it's easy to prepare. —Oma Rollison, El Cajon, CaliforniaInspired by: McDonald's McRib
Perfect for a weekday dinner or cozy weekend meal, this recipe makes fall-off-the-bone tender meat with delicious flavor. —Margaret Luchsinger, Jupiter, FloridaInspired by: California Pizza Kitchen The Original BBQ Chicken Pizza
So fast and so easy with refrigerated pizza crust, these saucy, smoky pizzas make quick fans with their rustic, hot-off-the-grill flavor. They're perfect for impromptu cookouts and summer dinners on the patio. —Alicia Trevithick, Temecula, CaliforniaInspired by: Cracker Barrel Chicken n’ Dumplins
Using precooked chicken and ready-made biscuits, this hearty dish is comfort food made simple. It's the perfect way to warm up on chilly nights. —Lakeya Astwood, Schenectady, New YorkInspired by: Culver's Butterburger “The Original”
It’s no secret that Wisconsinites love their dairy—so much that they sometimes top their burgers with a generous pat of butter. My recipe is a lot like the butter burgers you’ll find in popular restaurants all over the state. —Becky Carver, North Royalton, Ohio —Becky Carver, North Royalton, OhioInspired by: Rock Bottom Bacon Jalapeno Poppers
There’s no faster way to get a party started than with these bacon jalapeno poppers. Make them ahead and bake just before serving. Even the hot pepper intolerant will love them. —Dawn Onuffer, Crestview, FloridaInspired by: SONIC Bacon Cheeseburger
Where can you get a juicy bacon burger that is so superior to drive-thru fare? Right in you backyard with this delicious cheeseburger recipe. —Jackie Burns, Silverdale, WashingtonInspired by: PF Chang’s Lettuce Wraps
This recipe is as tasty as the lettuce wraps found in national restaurants, but it's healthier! — Linda Rowley, Richardson, TexasInspired by: Olive Garden Zuppa Toscana
I let my young son pick out seed packets and he chose kale, which grew like crazy. This hearty soup helped make good use of it and rivals a restaurant version that we love. —Michelle Babbie, Malone, New YorkInspired by: Popeyes Seafood Po’ Boy
This twist on the traditional po'boy sandwich adds flavor and veggies while reducing fat and calories. For a smoked flavor, grill the shrimp. For a lower-carb option, serve the po'boy open-faced on a baguette half. —Melissa Pelkey Hass, Waleska, GeorgiaInspired by: Cracker Barrel Fried Apples
If you’re feeling festive, scoop some vanilla ice cream over a bowl of my cinnamon spiced apples. They’re homey, aromatic and just plain heavenly. —Amie Powell, Knoxville, TennesseeInspired by: Applebee's Quesadilla Burger
This combo gives you a tender burger, crisp veggies and a crunchy shell, plus fajita flavor. Kids love it. —Antonio Smith, Canal Winchester, OhioInspired by: Hard Rock Café Hickory-Smoked Ribs
When my family thinks of summer grilling, it's ribs all the way. Our Asian-inspired recipe is a welcome change from the usual barbecue-sauce versions. —Ginger Sullivan, Cutler Bay, FloridaInspired by: Einstein Bros. Bagels Asiago Bagel
Discover a cheesy alternative to the usual sweet bread brunch offerings. There's no need to stop by a bakery when you can make this asiago bagel recipe at home. —Tami Kuehl, Loup City, NebraskaInspired by: Bakers Square French Silk Pie
Chocolate makes the world go round! We have a family that loves chocolate pies, and this version with a splash of brandy is smooth as silk and oh, so special. —Kathy Hewitt, Cranston, Rhode IslandInspired by: IHOP Blueberry Pancakes
My dad makes blueberry pancakes for us every Saturday without fail. The combination of oats, cornmeal and buttermilk in the batter gives the pancakes heartiness we can't resist. —Gabrielle Short, Pleasant Hill, IowaInspired by: Starbucks Iced Lemon Pound Cake
My family always asks for this love-me-tender lemon pound cake. Sometimes, I shake things up and make cupcakes with the batter. So awesome for brunch! —Lola Baxter, Winnebago, MinnesotaInspired by: PF Chang's California Roll
This tastes as good as any restaurant or store-bought California roll. Plus, it's one of the easiest sushi recipes for when you're first learning how to make sushi. For best results, use the sushi rice to ensure the right sticky consistency. —Taste of Home Test KitchenInspired by: Popeyes Macaroni & Cheese
My sons always say I'm the best mom in the world when I make this creamy mac-and-cheese perfection. Does it get any better than that? —Heidi Fleek, Hamburg, PennsylvaniaInspired by: Culver's Wisconsin Cheese Curds
Cheese curds or cubes dipped in flour and beer, then fried, need only a good supply of crinkly toothpicks to turn them into a vanishing act. —Katie Rose, Pewaukee, WisconsinInspired by: Olive Garden Breadsticks
I love to experiment in the kitchen with simple ingredients like refrigerated biscuits. The results usually are a big hit, as was the case with these super fast breadsticks. —Billy Hensley, Mount Carmel, Tennessee (Here's how to make copycat Olive Garden breadsticks, step by step.)Inspired by: Country Kitchen Chicken & Waffle
My first experience with this dish sent my taste buds into orbit. I first made this chicken and waffles recipe into appetizers, but we all love them as a main course, too. —Lisa Renshaw, Kansas City, MissouriInspired by: Panda Express Cream Cheese Rangoon
When I'm dining out, crab rangoons are one of my go-to dishes. I decided to create a better-for-you version at home. —Emily Higgins, Wingdale, New YorkInspired by: Bakers Square Coconut Cream Pie
When I whip up a toasted coconut cream pie, my family goes wild and the pie vanishes. —Darlene Bartos, Shoreview, MinnesotaInspired by: Dunkin' Ham, Egg & Cheese on an English Muffin
If you're looking for a grab-and-go breakfast for busy days, this high-protein sandwich is low in fat and keeps me full all morning. Plus, it's only about 200 calories! —Brenda Otto, Reedsburg, WisconsinInspired by: Pizza Hut Cheese Sticks
We love the breadsticks at our local pizza joint. Now I can get that same gooey-from-the-oven treat, but I never have to leave the house. —Heather Bates, Athens, MaineInspired by: Starbucks Salted Caramel Mocha
Indulge in a coffeehouse-quality drink with this caramel mocha recipe. With whipped cream and a butterscotch drizzle, this treat will perk up even the sleepiest person at the table. —Taste of Home Test KitchenInspired by: Hard Rock Café Original Legendary® Burger
Every family has a burger of choice, and this is ours. It's stacked tall with bacon and crunchy onion rings. —Paula Homer, Nampa, IdahoInspired by: Maggiano’s Johnny’s Carbonara
I learned on my culinary internship in Tuscany that real Italian cuisine is simpler than you think! This carbonara is quick, simple and delicious, just the way they like it in Italy. —Lauren Brien-Wooster, South Lake Tahoe, CaliforniaInspired by: SONIC Chili Cheese Tots
Playing with food is loads of fun when you have Tater Tots and taco toppings. Let kids build their own for smiles all around. —Eleanor Mielke, Mitchell, South DakotaInspired by: Portillo's Italian Beef Sandwich
I have fond memories of my mother in the kitchen preparing her amazing beef dip sandwiches. They always made our house smell like an Old World Italian restaurant. And as good as the aroma was, somehow the taste was even better! Set out a jar of giardiniera for spooning on top. —Kira Vosk, Milwaukee, WisconsinInspired by: McDonald's Shamrock Shake
Save a sleeve of Girl Scout cookies for this creamy milkshake that's fun for kids and adults, too. —Shauna Sever, San Francisco, CaliforniaInspired by: Maggiano's Shrimp Scampi
A touch more lemon helped me trim the calories in our favorite shrimp scampi recipe. For those who want to indulge, pass around the Parmesan. —Ann Sheehy, Lawrence, MassachusettsInspired by: Rock Bottom Cajun Pasta
I’m originally from Louisiana, where my grandma spoke Cajun French as she taught me her spicy chicken spaghetti, lovingly made on an old woodstove. —Brenda Melancon, McComb, MississippiInspired by: Chipotle Carnitas Tacos
We shared these flavor-packed tacos with friends from church who came over to help us move. They're so good, I put them on my blog, manilaspoon.com! The slow cooker makes this recipe extra easy, and I love that whenever I make it, I'm reminded of the wonderful people back in Michigan. —Abigail Raines, Hamden, ConnecticutInspired by: Red Robin Burnin’ Love Burger
On a whim, we mixed homemade jalapeno jam into ground beef patties, then topped the burgers with caramelized onions and tangy Gorgonzola cheese. Fabulous! —Becky Mollenkamp, St. Louis, MissouriInspired by: Applebee's Oriental Chicken Salad
I love their crunchy, citrusy salad so much that once I made my husband drive an hour to the nearest Applebee's restaurant just so I could eat it! It was time to come up with my own version. I'm completely happy with the results—and my husband is, too! Find more of my recipes at my blog, mandysrecipeboxblog.com. —Mandy Bird, Holbrook, IdahoInspired by: Dairy Queen S’mores Blizzard Treat
When cabin fever hits, we whip up a beverage that tastes like s’mores. Oven-toasted marshmallows and a blender make it happen. —Sarah McKenna, Centennial, ColoradoInspired by: PF Chang's Pad Thai
This is a simple pad thai loaded with crisp vegetables and zesty flavor. It’s quick, simple, and fresh-tasting. —Colleen Doucette, Truro, Nova ScotiaInspired by: Panera Bread Mac & Cheese
My mac and cheese is simple and has lots of flavor from the cheeses and ground chipotle chile. I use conchiglie pasta because its shape allows more melted cheese to pool inside. Yum! —Colleen Delawder, Herndon, VirginiaInspired by: Red Robin Chili Chili Cheese Fries
The delicious chili goes together in minutes and then cooks while you run errands. The only way to make it even better is to pour it over crisp french fries and sprinkle with cheese. —Joan Hallford, North Richland Hills, TexasInspired by: Waffle House Regular Waffle
These melt-in-your-mouth waffles are so tender, you can skip butter and syrup, but why would you want to? —James Schend, Food Editor, Taste of Home magazine, Milwaukee, WisconsinInspired by: California Pizza Kitchen Roasted Artichoke + Spinach Pizza
When I'm making this pizza and I have garlic oil in my pantry, I swap it for regular oil. It adds a little something without overpowering the toppings. —Shelly Bevington, Hermiston, OregonInspired by: Texas Roadhouse Fried Pickles
Like deep-fried pickles? You'll love this un-fried version even more. Dill pickle slices are coated with panko bread crumbs and spices, then baked until crispy. Dip them with ranch dressing for an appetizer you won't soon forget.—Nick Iverson, Denver, ColoradoInspired by: Chili's Skillet Chocolate Chip Cookie
Bake up the ultimate shareable cookie. For variety, replace the chocolate chips with an equal quantity of M&M's or chocolate chunks. Or go super fancy by mixing the chocolate chips and pecans into the dough, then gently folding in 1-1/2 cups fresh raspberries. —James Schend, Pleasant Prairie, WisconsinLet’s be sanitary about it
Food safety, like cooking foods to the right temperature, is pretty important when it comes to preparing and serving food, but it’s the little things that can make a difference, too. Last night, your server went from washing down a table to serving me iced tea, and he held my glass from the top. I might as well have kissed that dirty towel he used for cleaning. I distinctly remember being told not to use an “eagle claw” grip on glasses as I transferred them from my serving tray to the dining table. Please teach your servers the basics about keeping their germs to themselves (this includes keeping their thumb out of my pesto sauce). My kids won’t necessarily notice these small indiscretions, but it sure will bum them (and me!) out if they catch the flu or get a cold.
Know the menu
Back in my day, we had to take a menu test before we could be set loose on the floor. We also got to taste foods so we could explain menu items and answer questions. I realize you have a high turnover rate and low margins, but your waitstaff has to be able to answer basic questions about the food that they serve not only for my sake, but for the sake of my littles, who often have strong likes and dislikes about certain ingredients and flavors. Even if you aren’t doing a server tasting every night, please make a point to schedule regular training workshops and tasting sessions for your employees. (Psst: Their knowledge will transfer to their tips!)
Eating out when you have food allergies can be extra stressful. Here’s how both the restaurant staff and the guest can make the experience a happy one.
Please be pleasant
I come to your restaurant to escape the shackles of meal planning, prep and cleanup. I want to relax and enjoy time with my family. That’s hard to do if your lead server is scowling because he’s been asked to roll 100 sets of silverware in napkins before he can leave at the end of the shift. Please explain to your staffers that they work in the hospitality industry, so being hospitable really is an important part of their job. Even your youngest customers can feel the difference between waitstaff with a helpful, friendly attitude and those that just want to clock out and hit the road.
I know it goes both ways. Here are 15 ways restaurant guests annoy servers.
Add some nutrition to your meals
I need to make another disclosure: I’m a registered dietitian nutritionist. And I wonder, why can’t you include a healthy-ish veggie side, especially with kids’ meals? It’s chicken strips and fries, grilled cheese and fries, hamburger and fries (you get the picture). I would happily pay $1 more for some carrot sticks and broccoli florets with dip on my kids’ plates. Or at least give us the option. Believe it or not, my kids will eat veggies if they’re on their plate; some fruit would go a long way to make them happier, too. The same goes for adult meals. If I think you’re serving balanced meals, I’m more likely to stop at your restaurant more often.
When we’re done, we’re ready to go. Like, really ready.
I realize that your young staff might not be super familiar with the ways of kiddos, so let me lay it out for you: We waited to be seated, we waited to order and we waited for our food. While that’s totally expected, it’s a lot of waiting for anyone that has a hard time keeping themselves seated for more than two minutes. If we need to wait (and wait) for our check to come after we’re done eating, that dining experience can go from great to horrible within a matter of minutes if a meltdown ensues. Short of a meltdown, most kids’ favorite thing to do while waiting for the check is to get up from the table (and in the way of your servers and other customers). Please help me keep that from happening and get us our check in a timely fashion.
Young restaurant manager, I know the challenges you face with high turnover and employees that are new to the workforce, but there’s lots of room for improvement. You see, I’m going to tell my mom friends about our experience at your restaurant during the next PTA meeting and what I say is going to influence the likelihood of them patronizing your business, too. Please help me say something great.