This Was the Most Popular Chick-fil-A Menu Item in 2020

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It was the most popular menu item in 2019, too!

Chick-fil-A may be known for its original chicken sandwich, but it’s not the most popular menu item. The iconic sandwich was beat out by another, more dippable entree. The results are in, and crispy chicken nuggets were the most-ordered menu item at Chick-fil-A last year.

It is worth noting that the beloved chicken sandwich ranked second on their list!

Everyone Loves a Nugget

With so many sauce options, the bite-size choice seems obvious. There are seven standard sauces even before the ketchup and honey that are available at every restaurant. Everyone has their favorite condiments, from the famous Chick-fil-A sauce to more unique options like Sweet & Spicy Sriracha. In fact, people are so dedicated to dipping that someone invented a little gadget to make dipping easier in the car. We’re living in the future, people!

Although the classic crispy nuggets are the most popular, Chick-fil-A did premiere grilled nuggets in 2012 as a healthier alternative. The grilled nuggets were first introduced as a kids menu item, but adults wanted in on the grilled chicken goodness, too. Thanks to popular demand, Chick-fil-A added grilled nuggets to the main menu later that year.

See what’s on the Chick-fil-A secret menu.

Other Fan Favorites in 2020

Most people may love the nuggets, but others find their favorite on Chick-fil-A’s dessert menu. Fans can’t get enough of Chick-fil-A milkshakes because each one comes with a mountain of whipped cream and a maraschino cherry.

And runner-up for treats? For the first time ever, the Chocolate Chunk Cookie has upstaged the Chick-fil-A Icedream dessert! The cookies are baked with both semi-sweet dark and milk chocolate chunks for double the deliciousness. Yes, please!

According to fans, no Chick-fil-A meal would be complete without an order of golden, crispy waffle fries, either. That was 2020’s most-requested side.

Next up: Every wonder why Chick-fil-A employees always say “my pleasure”?

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Mackenzie Schieck
Mackenzie Schieck is a Seattle-based writer and photographer focused on food and lifestyle editorial, as well as digital marketing. Her work has appeared on sites like, Apartment Therapy, FeedFeed and more. She is always in search of the perfect macaron or working on a new marshmallow recipe.
Mandy Naglich
Mandy is a food and beverage writer with bylines at WNYC, Munchies, Mic and October. She's a Certified Cicerone and award-winning homebrewer living, writing and cooking in New York City.