Annual members who had time left on their memberships when the site closed—November 30, 2017—will automatically be credited a prorated amount based on the number of months left on the membership. This credit will be processed by December 4, 2017, and will be applied to the credit card on file.
- The site closes November 30, 2017.
- Your membership was scheduled to expire in February 2018.
- You will be credited for 3 months worth of access.
If you have any questions, you may email customer service at [email protected] and you can expect to receive a response within 2 to 3 business days.